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Industry Solutions

Zoho for Facility Management Services

Facility services businesses run on two clocks — the SLA clock the client is watching, and the billing clock finance is watching. Flowpeak connects Zoho's field-service and finance tools so a job closes the moment it's actually done, and the invoice follows automatically.

Discuss Your Process

What we usually find

Manual Dispatch

Technician dispatch coordinated over phone calls with no shared schedule.

Missed SLAs

SLA breaches discovered from a client complaint, not from your own data.

Fragmented Billing

Recurring contracts billed manually each month, with parts usage tracked separately.

What we'll ask you first

Before we build, we understand. Your answers shape the architecture of your Zoho facility management stack.

Start with these answers
  • 1

    How many active sites or contracts are you servicing today?

  • 2

    Are SLAs currently tracked anywhere, or only found out about when they're missed?

  • 3

    Is billing per-job, a recurring contract, or a mix of both?

Where Zoho fits, function by function

We map every critical stage of your process to a specific, optimized Zoho tool.

Zoho FSM

Job Scheduling & Dispatch

Field agents scheduled, dispatched and tracked from one board.

Zoho CRM

Client & Contract CRM

Every site, contract and service history attached to the client record.

Zoho Inventory

Spare Parts & Inventory

Parts usage logged per job, so stock and billing stay accurate.

Zoho Books

Recurring Billing

Contract invoicing generated automatically on schedule.

Zoho People + Sign

Field Workforce Records

Staff compliance documents and site sign-offs stored against each job.

Zoho Analytics

SLA & Performance

Response time and SLA dashboards your client can actually see.

The process, end to end

A seamless flow of data throughout your entire lifecycle.

1

Service Request Logged

2

Technician Dispatched

3

On-site Job & Parts

4

Client Sign-off

5

Recurring Invoice

6

SLA Reporting

Ready to talk?

Tell us your current tools, your team size and your top priority — that's all we need to scope a first conversation. No generic sales pitch, no obligation.